Find answers below to the questions we get asked most about GitMind. If your answer isn’t here, drop us an email at support@gitmind.com and we’ll be happy to help.

GitMind Frequently Asked Questions

General Questions

Is GitMind a free tool?

By using our services, you shall accept that we provide two types of service, free and paid plans. If you want to have a premium service, you have to pay accordingly.

Free Plan includes:

1. Enjoy all functions but can create up to 10 mind maps;

Paid Plan includes:

1. Unlimited mind maps;
2. Dedicated e-mail help and support;

Can I work offline with GitMind?

No, GitMind is browser-based. You can use GitMind anywhere with our iOS and Android apps now. Click the button below to download GitMind Apps.


How to import my mind maps to GitMind?

You can import local XMind Workbook and GitMind Project to GitMind. However, only JPG and PNG file in the XMind Workbook are supported to import.

How to export mind maps on mobile browser?

If you want to export mind maps on the phone, please download GitMind mobile app at App Store/Google Play Store. Login to your account and export.

Practical Questions

How to custom line, border, shape?

1.Custom single node

Please select a node with your mouse and access “Style”. Then adjust the settings of line, border, and fill color.

single node line color

2.Custom multiple nodes

Please hold the left mouse button to select multiple nodes. Then access “Style” and adjust the settings of line, border, and fill color.

multiple node line color

How to custom background color?

Open your mind map, click “Style” at the left toolbar and choose “More” to check more background choices.


How to insert images?

GitMind supports inserting images by the following 3 methods.

1.Select the target node, click “Attachment”. Choose “Insert images” and find the image in local folders.

2.Select the target node, click “Attachment”. Choose “Insert images” and drag the target image to the box.


3.Take screen capture with third-party screenshot tool and save to clipboard. Select the target node and tab “Ctrl+V” to paste the image.

How to adjust image size?

You can drag and drop to adjust the image size.


How to hide “Expand/Retract” button?

Go to “User Profile” and switch to “Settings”, turn on hidden node expand/collapse button.

How to start a new line?

You can press “Shift+Enter” to start a new line.

How to paste text in GitMind?

Select the words, and press “Ctrl+C” to copy what you want. Then go back to mind map editing page, select the node and press “Ctrl+V” to paste the text.

How to summarize several points?

Select the target node, and choose “Summary” on the left toolbar. Double-click to edit the summary text.

How to delete the summary?

Select the summary, tab “Delete” on the keyboard.

How to delete parent node and keep child node?

Since the child node is based on the parent node, the child node would be deleted if you delete the parent node. But you can move the child node to other parent nodes and keep this child node.

Account Issues

How to bind accounts?

In the User Profile, you can bind your Twitter, Google, Facebook accounts to GitMind account.


How to delete my account?

Go to “Settings”, turn on “Delete account” button.


What can I do if notice “The account has been registered”?

If you fail to register several times or encounter the above notice, please drop us an email at support@gitmind.com and a member of GitMind team will get back to you as soon as possible!


If you have a question not listed here, please leave a comment or drop us an email at support@gitmind.com.

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Posted by: Norlyn Opinaldo on to FAQ. Last updated on April 21, 2022

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Comment (166)

  • I am getting "The shared link has expired." when trying to add a hyperlink to a node.The link is company internal and not secured as can be accessed internally.
    • Sorry for the late reply! Please contact the file owner and ask him/her to share the file again and modify the share expiration date.
  • Sorry, not supported now. Currently, we focus on improving mind mapping features.
  • Sorry, we will launch the node overlap feature within this month. Please pay attention to the updates.
  • Hi, How to keep backup of mindmap created, since its take lot of efforts to make. Can we store & keep at some other place also ? Because in case it gets deleted then there efforts will get wasted
    • You can export it to GitMind project file.And then you can import it again when you need it.https://gitmind.com/faq/how-to-use-gitmind.html#_3-2-chapter
  • Sorry, we will fix this soon. Thanks for your suggestion!
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