FAQs

Guide

Find answers below to the questions we get asked most about GitMind. If your answer isn’t here, drop us an email at support@gitmind.com and we’ll be happy to help.

GitMind Frequently Asked Questions

General Questions

Is GitMind a free tool?

By using our services, you shall accept that we provide two types of service, free and paid plans. If you want to have a premium service, you have to pay accordingly.

Free Plan includes:

1. Unlimited mind maps;
2. Unlimited image uploads;
3. Limited file exports;
4. Save maps to GitMind Cloud;
5. Share and collaboratively edit maps;
6. View and restore map history;

Paid Plan includes:

1. Unlimited file exports;
2. Dedicated e-mail help and support;

Can I work offline with GitMind?

No, GitMind is browser-based. Till now, we do not offer the desktop version or mobile app to download. Please access GitMind in your browser.

How to import my mind maps to GitMind?

You can import local XMind Workbook and GitMind Project to GitMind. However, only JPG and PNG file in the XMind file are supported to import.

How to export mind maps on mobile browser?

Sorry, if you want to export, please access GitMind at the desktop browser. We recommend using Chrome and Firefox browsers.

Practical Questions

How to custom line, border, shape?

1.Custom single node

Please select a node with your mouse and access “Style”. Then adjust the settings of line, border, and fill color.

single node line color

2.Custom multiple nodes

Please hold the left mouse button to select multiple nodes. Then access “Style” and adjust the settings of line, border, and fill color.

multiple node line color

How to custom background color?

Open your mind map, click “Style” at the left toolbar and choose “More” to check more background choices.

background-color

How to insert images?

GitMind supports inserting images by the following 3 methods.

1.Select the target node, click “Attachment”. Choose “Insert images” and find the image in local folders.

2.Select the target node, click “Attachment”. Choose “Insert images” and drag the target image to the box.

drag-image

3.Take screen capture with third-party screenshot tool and save to clipboard. Select the target node and tab “Ctrl+V” to paste the image.

How to adjust image size?

You can drag and drop to adjust the image size.

custom-image-size

How to hide “Expand/Retract” button?

Go to “User Profile” and switch to “Settings”, turn on hidden node expand/collapse button.

How to start a new line?

You can press “Shift+Enter” to start a new line.

How to paste text in GitMind?

Select the words, and press “Ctrl+C” to copy what you want. Then go back to mind map editing page, select the node and press “Ctrl+V” to paste the text.

How to summarize several points?

Select the target node, and choose “Summary” on the left toolbar. Double-click to edit the summary text.

How to delete the summary?

Select the summary, tab “Delete” on the keyboard.

How to delete parent node and keep child node?

Since the child node is based on the parent node, the child node would be deleted if you delete the parent node. But you can move the child node to other parent nodes and keep this child node.

Account Issues

How to bind accounts?

In the User Profile, you can bind your Twitter, Google, Facebook accounts to GitMind account.

bind-account

How to delete my account?

Go to “Settings”, turn on “Delete account” button.

delete-account

What can I do if notice “The account has been registered”?

If you fail to register several times or encounter the above notice, please drop us an email at support@gitmind.com and a member of GitMind team will get back to you as soon as possible!

Summary

If you have a question not listed here, please leave a comment or drop us an email at support@gitmind.com.

Rating: 4.1 / 5 (based on 39 ratings) Thanks for your rating!
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Posted by: Norlyn Opinaldo on to FAQ. Last updated on April 22, 2021

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Comment (81)

  • avatar
    Hi Norlyn, loving Gitmind...thank you!
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    How do I delete automatic renewal of my annual subscription?
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  • avatar
    How many max file or mind map can be created . is there any limitation
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    • Hello! You can create unlimited maps or diagrams here. There's no limitation.
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  • avatar
    Hi guys, awesome tool! Thanks for creatiing something so useful. I was wondering how to make a mindmap private access only?
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    • Hello! If you don't share your mind map link with others, it is private. None have access to your mind maps without a share link.
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      • Hi Norlyn, I understand your approach. Yet, if somehow another person is aware of the URL to get access to my map, anyone is able to browse there. Would be great to feel safe under auth.
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  • avatar
    I love Gitmind! Is there a way to see for example A4 printing size while still writing/editing so I can move nodes around so they won't be resized way too small after exporting.
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