FAQs

Guide

Find answers below to the questions we get asked most about GitMind. If your answer isn’t here, drop us an email at support@gitmind.com and we’ll be happy to help.

GitMind Frequently Asked Questions

General Questions

Is GitMind a free tool?

By using our services, you shall accept that we provide two types of service, free and paid plans. If you want to have a premium service, you have to pay accordingly.

Free Plan includes:

1. Free accounts can create up to 10 mind maps, have 20 AI attempts, 10 slide show attempts, insert up to 30 images per mind map.

Paid Plan includes:

1. Paid accounts can create unlimited mind maps, enjoy all functions and insert up to 500 images per mind map.
2. Dedicated e-mail help and support;

How to download GitMind app?

GitMind is browser-based. You can download GitMind app on your Windows and Mac devices, you can also use GitMind anywhere with our iOS and Android apps. Click the button below to download GitMind Apps.

Download

How to export mind maps on the mobile phone?

If you want to export mind maps on the phone, please download GitMind mobile app at App Store/Google Play Store. Login to your account and export.

Account Issues

How to bind accounts?

In the User Profile, you can bind your Twitter, Google, Facebook accounts to GitMind account.

How to delete my account?

Go to “Settings”, turn on “Delete account” button.

delete-account

What can I do if notice “The account has been registered”?

If you fail to register several times or encounter the above notice, please drop us an email at support@gitmind.com and a member of GitMind team will get back to you as soon as possible!

Practical Questions

How to change line color?

Open the mind map, select the node, click “Style”, and then choose the line color you like. You can also modify the node shape and node border here.

modify line color

How to change mind map background?

Open your mind map, click “Style” at the upper right corner and choose “Background” to check more background choices.

background-color

How to insert images?

insert image

How to adjust image size?

You can drag and drop to adjust the image size.

adjust image size

How to delete parent node and keep child node?

Right-click on the node, and choose “Delete selected node”. It will only delete the parent node and keep the child nodes.

Delete selected node

How to start a new line?

You can press “Shift+Enter” to start a new line.

linebreak

How to paste text in GitMind?

Double-click on the node, and press “Ctrl+C” to copy. Then select the target node and press “Ctrl+V” to paste the text. You can also copy a branch.

copy and paste

How to summarize several nodes?

Select the target nodes, and choose “Summary” on the upper toolbar. Double-click to edit the summary text.

insert summary

How to delete summary?

Select the summary, tab “Delete” on the keyboard.

delete summary

Summary

If you have a question not listed here, please leave a comment or drop us an email at support@gitmind.com.

Rating:4.3 /5(based on 51 ratings)Thanks for your rating!
Posted by: Norlyn Opinaldo on to For Beginners 🍀. Last updated on July 11, 2023

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  • I have a student wanting to put an image as their background; is that possible? Or are you limited to the pre-set colours for backgrounds etc.
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    • Sorry, it's not possible to apply an image as the background. You can set a solid color as the background.https://gitmind.com/faq/how-to-use-gitmind.html#_7-chapter
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  • The outline feature is great, but it disappeared from my options on the left side of the screen. Was it moved or is something broken?
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    • Sorry, it was moved to the upper toolbar, beside the Attachment icon.
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  • Hello. I do not have access to a printer and was hoping to print my Charts compiled in GitMind at a retail store, like Staples. Is that possible, and if so, how do I go about doing this? Thank you.
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    • Hello! Sorry, if you want to print your mind maps, you can only export them to JPG or PDF formats and then print them. It's not possible to directly print in the program.
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  • How do I move a node one level up? For example, if it is a sub-node of a node and I want to make it a node (even with the other nodes)? I can't figure out how to move it up a level?
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    • Eg. If you want to move a third level node to a second level, you can drag the 3rd level node and let it cover the central node. So it would be one of the subnodes of the central node.
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  • How can I print out my GitMind map? Thanks
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    • Hello! Sorry, if you want to print your mind maps, you can only export them to JPG or PDF formats and then print them. It's not possible to directly print in the program.
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